Returns, Credits, Exchanges
- No refunds will be given for soiled or damaged items. All items must be returned in new unused condition.
- Returns must be unwashed and unworn, in perfect condition and in their box with packaging, and all tags and labels attached.
- We reserve the right to deduct 50% of the reimbursement if the goods have lost value due to unnecessary handling, including without limitation wearing of the item beyond trying it on.
- Bespoke, or custom items are not eligible for return or refund.
- Full refunds will be made after garments have been inspected and deemed to be in new condition.
- Garments that are returned with signs of being worn will not be accepted and immediately returned.
Please take care to package your return carefully OhYesCeleste is not responsible for damage or lost products caused by shipping errors and faulty packaging.